Privacy Policy 

Botanyfarms Naturals respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Botanyfarms Naturals collects, uses, stores, and safeguards customer information when visiting our website or purchasing products. By using the Botanyfarms Naturals website, you agree to the practices described in this policy.

Information We Collect

Botanyfarms Naturals may collect personal information when customers interact with our website, place orders, or contact our support team. The information we may collect includes:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase details
  • Payment confirmation information
  • Device and browsing information such as IP address and browser type

Botanyfarms Naturals collects only information necessary to process orders, provide customer support, and improve website performance.

How We Use Your Information

Botanyfarms Naturals uses collected information to support everyday business operations and customer service. Information may be used to:

  • Process and deliver orders
  • Provide order updates and shipping confirmations
  • Respond to customer questions and support requests
  • Improve website usability and shopping experience
  • Maintain account security and order verification
  • Send optional promotional or product update communications when customers choose to receive them

Botanyfarms Naturals does not sell customer personal information to third parties.

Payment and Transaction Security

Botanyfarms Naturals uses secure payment processing services to help protect customer transaction information. Payment details are processed through encrypted systems designed to maintain data protection standards. Botanyfarms Naturals does not store full payment card information on its website servers.

Cookies and Website Tracking

Botanyfarms Naturals uses cookies and similar technologies to improve website functionality and customer browsing experience. Cookies help us:

  • Remember shopping cart items
  • Save customer preferences
  • Analyze website performance and traffic patterns
  • Improve navigation and product discovery

Customers may adjust browser settings to manage or disable cookies if preferred. Some website features may function differently if cookies are disabled.

Information Sharing

Botanyfarms Naturals may share customer information only when necessary to operate business services. This may include sharing information with:

  • Shipping and delivery service providers
  • Payment processing providers
  • Website hosting and technical service partners

These partners receive only information required to perform their services and are expected to maintain privacy and security standards.

Data Retention

Botanyfarms Naturals retains customer information for as long as necessary to complete transactions, comply with legal requirements, resolve disputes, and maintain business records. Information is stored using security measures designed to reduce unauthorized access.

Customer Rights and Choices

Customers may request to review, update, or remove personal information stored by Botanyfarms Naturals. Requests may include:

  • Updating account or contact information
  • Requesting removal of stored personal data when legally permitted
  • Managing marketing communication preferences

Requests can be submitted by contacting our support team.

Support Email: support@botanyfarmsnaturals.com

Third Party Links

The Botanyfarms Naturals website may contain links to external websites. Botanyfarms Naturals is not responsible for privacy practices or content on third party websites. Customers are encouraged to review the privacy policies of external sites before providing personal information.

Children’s Privacy

Botanyfarms Naturals products and website services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If such information is discovered, it will be removed promptly.

Policy Updates

Botanyfarms Naturals may update this Privacy Policy periodically to reflect changes in business practices, website features, or legal requirements. Updates will be posted on this page with the revised effective date. Continued use of the website indicates acceptance of any updates.

Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Botanyfarms Naturals
742 Greenway Market Street
Suite 215
Portland, Oregon 97205
United States

Email: support@botanyfarmsnaturals.com
Phone: (503) 847-2291

Botanyfarms Naturals is committed to maintaining customer trust by protecting personal information and supporting a safe, secure shopping environment.